Copyright Policy (DMCA)

Last updated: September 3, 2026

CarPot, Inc. ("CarPot," "we," "us") respects the intellectual property rights of others and expects users of the CarPot website and mobile app (the "Services") to do the same. CarPot is a marketplace that connects vehicle owners with independent repair shops and mechanics. Photos, videos, descriptions, reviews, and other content on the Services are posted by users, not created by CarPot, and CarPot does not review that content before it appears. We do not proactively monitor user content for infringement and are not obligated to do so; we act on notices that comply with this policy, as described below.

This policy describes our procedures under United States law, including the Digital Millennium Copyright Act, 17 U.S.C. § 512. CarPot is not in a position to offer legal advice or to determine whether particular content infringes. If you are unsure whether your rights have been infringed, consider consulting an attorney.

Designated Copyright Agent

Notices of claimed infringement and counter-notices must be sent to our Designated Agent, as registered with the U.S. Copyright Office:

When emailing a notice or counter-notice, please put "DMCA Notice" or "DMCA Counter-Notice" in the subject line so it reaches the Designated Agent promptly. Privacy requests should go to privacy@carpot.com.

How to Submit a Copyright Infringement Notice

If you believe content on the Services infringes a copyright you own or are authorized to enforce, send a written notice to the Designated Agent that includes all of the following (17 U.S.C. § 512(c)(3)):

1. The physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf.
2. Identification of the copyrighted work you claim has been infringed, or, if multiple works are covered by one notice, a representative list of those works.
3. Identification of the material you claim is infringing and information reasonably sufficient to permit us to locate it. Because much of our content appears inside the mobile app, please include, where applicable: the web URL, if any; the username or the mechanic's or shop's profile name; the job, quote, listing, or review in which the material appears; the approximate date it was posted; and a screenshot showing where it appears in the app.
4. Information reasonably sufficient to permit us to contact you, such as your name, mailing address, telephone number, and, if available, email address.
5. A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law. Before submitting a notice, please consider whether the use could be permitted by law, for example as a fair use; a good-faith belief that a use is unauthorized must take this into account.
6. A statement that the information in the notice is accurate, and, under penalty of perjury, that you are the owner of an exclusive right that is allegedly infringed or are authorized to act on the owner's behalf.

Notices should be in English. We may respond by email.

If a notice substantially identifies the work, the allegedly infringing material, and your contact information but is otherwise incomplete, we will attempt to contact you to obtain the missing information before acting. We may request additional information, such as proof of ownership or authorization, before acting on a notice, and we may decline to act on notices we believe to be incomplete, false, fraudulent, or submitted in bad faith. Repeated submission of false or abusive notices may result in loss of access to the Services or to the reporting process.

Under 17 U.S.C. § 512(f), anyone who knowingly materially misrepresents that material or activity is infringing may be liable for damages, including costs and attorneys' fees.

What We Do When We Receive a Valid Notice

When we receive a valid notice, we will expeditiously remove or disable access to the identified material. We will also take reasonable steps to promptly notify the user who posted it and provide that user with a copy of the notice, including your name and contact information, so that they may submit a counter-notice.

We reserve the right to remove or disable access to any content at any time, with or without notice, if we believe it may infringe or otherwise violates our Terms of Service, regardless of whether we have received a notice.

Counter-Notice

If you posted content that was removed or disabled and you believe this was the result of a mistake or misidentification, you may send a counter-notice to the Designated Agent that includes all of the following (17 U.S.C. § 512(g)(3)):

1. Your physical or electronic signature.
2. Identification of the material that was removed or disabled and the location where it appeared before it was removed or disabled.
3. A statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which CarPot may be found, including the District of Delaware), and that you will accept service of process from the person who submitted the original notice or an agent of that person.

If we receive a counter-notice that meets these requirements, we will promptly forward a copy to the person who submitted the original notice and inform them that we will restore the material in 10 business days. Unless our Designated Agent first receives notice that the complainant has filed a court action seeking to restrain the alleged infringing activity relating to the material on the Services, we will restore the removed material no fewer than 10 and no more than 14 business days after we receive the counter-notice.

Under 17 U.S.C. § 512(f), anyone who knowingly materially misrepresents that material was removed or disabled by mistake or misidentification may be liable for damages, including costs and attorneys' fees.

Repeat Infringers

It is CarPot's policy to terminate, in appropriate circumstances, the accounts of users who are repeat infringers. We track infringement notices received about each account and, in our discretion, may suspend or terminate accounts that are the subject of repeated valid notices, or take other action such as removing content or restricting features. We also reserve the right to terminate any account at any time for infringement, including a single instance.

Trademarks and Other Complaints

This process applies to copyright claims only. To report a trademark issue (for example, a shop using another business's logo or name) or another intellectual property concern, email info@carpot.com with "IP Complaint" in the subject line and a description of the issue. Complaints about reviews, defamation, privacy, or other non-intellectual-property matters are governed by our Terms of Service and Privacy Policy and should be sent to info@carpot.com.

Changes to This Policy

We may update this policy from time to time; the "Last updated" date above shows the current version. This policy is part of, and subject to, the CarPot Terms of Service.